Airbnb Experience Hackathon
Planning a trip often means piecing together flights, accommodations, and activities across different platforms. For a group project in The Business Potential of Generative AI, my team and I identified a customer experience gap between Airbnb ‘Stays’ (opens in new tab) and ‘Experiences’ (opens in new tab), its offering of activities hosted by locals. We imagined how those offerings could connect more naturally, making the transition from booking a stay to planning activities more intuitive.
Using Lovable and ChatGPT, we developed and tested five iterations of an AI-powered itinerary prototype. Early versions were functional but struggled to interpret trip details and offered generic recommendations. By refining prompts and integrating destination-specific information (weather data, flight info, etc.) we worked toward more useful, personalized itineraries.
Shortly after our course ended, Airbnb redesigned its app (opens in new tab) to recommend experiences based on your stay and organize your bookings into a daily itinerary. Sound familiar? The announcement made its way into our group chat (link pending) pretty quickly.
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Created with Kathryn O., Charlie P., and Andrew S. Last names abbreviated for privacy.